To withdraw any amount from your mobile bank account balance, you can visit your nearest agent to “Cash Out”.
A service charge of 1.85% of the transaction amount or BDT 5 (whichever is higher) is applicable, which will be charged to your account balance automatically.

Criteria Limit
Maximum Daily No. of Cash Out Transactions 2 times
Maximum Daily Cash Out Amount BDT 10,000
Maximum Monthly No. of Cash Out Transactions 10 times
Maximum Monthly Cash Out Amount BDT 50,000
Customer can cash out maximum 5000 tk
within 24 hours of cash in time
BDT 5,000