Start your mobile banking journey by opening your own UCash account. With your own UCash Account, you can avail all UCash services and receive interest on your deposit. To open your own UCash account, follow these simple steps:

  • Visit your nearest UCash agent with:
    • Your mobile phone
    • A copy of your Photo ID (either National ID, Passport or Driving License)
    • 2 copies of Passport sized photographs
  • Complete the Customer Application Form. Remember to:
    • put your thumb print and signature correctly
    • provide all information accurately
    • retain a copy of the form (Customer Copy) from the UCash Agent for future reference
  • After opening an account, you can access the UCash Menu from your phone through the following:
    • Dial *268# from your phone
    • Enter “787878” as your PIN. This is your default PIN and no activity or transaction can be completed without changing the default PIN
    • To ensure security of your UCash account, change the PIN after accessing the menu.
  • You can deposit money into your account immediately after opening your account.
  • After verification of your form* and submitted documents, you will be able to transfer money, make payments and use the full range of UCash services available.

*Verification of new account can take up to 7 working days, during which time you can only deposit money into your account.